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Recent surveys conducted by On Device shows that customers who upgraded to iOS6 from iOS5 are not thrilled about the new upgrade.
The survey which was conducted on 16,000 people by On Device reveals that this is the first time there is such a noted drop in user satisfaction after an update. The results actually reveal this to be surprising considering the excitement among users who upgraded from iOS4 to iOS5.
On Device CEO had this to say:
We have always seen an increase in device satisfaction as consumer upgrades their mobile operating system from one version to another.
The major reason attributed to the drop in customer satisfaction can be the fact the iOS6 uses Apple’s own mapping services instead of the Google Maps as the previous version did!
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